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DevRev uses GPT-6.1 Sol to power its autonomous enterprise service agents

DevRev pairs OpenAI models with internal company data to run autonomous Computer and Operator service agents.

DevRev uses GPT-6.1 Sol to power its autonomous enterprise service agents — image from OpenAI
Image: OpenAI

Summary

DevRev now uses GPT-6.1 Sol and GPT-6 Astra to power its Computer and Operator enterprise service agents. The setup combines OpenAI models with company data connections to handle support requests. The engineering team also relies on Codex for software development instead of Cursor.

What changed

  • DevRev uses GPT-6.1 Sol and GPT-6 Astra to power Computer and Operator service agents.
  • DevRev engineers use Codex for software development and dropped their Cursor licenses.
  • Sales engineers use GPT-6 Astra to create demos for international conference booths.

Availability

Available now

“DevRev delivers autonomous self-service with GPT‑6.1 Sol”

Founder takeaway

If you build enterprise support tools, evaluate how frontier models balance reasoning capability, latency, and cost against your company data context.

Source

OpenAIDevRev delivers autonomous self-service with GPT-6.1 Sol

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